“Fresh goods (like fruit and veg) are a major part of our business, but just-in-time orders can be really tricky and we’ve had huge challenges with waste and making sure deliveries are truly fresh.

So it’s been amazing to have Qnetex automate virtually the whole process, giving us total confidence that the produce will be delivered overnight ready to go out to the customer the next day. Now I don’t need to worry about how much fresh product we should be buying – Qnetex just collates the orders we’ve had from our customers and emails our supplier throughout the day to tell them how much of each product we’ll need. If the quantity goes up or down in the course of the day it doesn’t matter, because Qnetex always tells the supplier of any changes in demand.

Then at the end of the day all we have to do is send the final order to our supplier and they do the rest. And the goods come in already packed for the customer and Qnetex just adds them to the customer’s invoice as ready-picked.

Now we’re pretty much at zero waste, plus we’ve got really happy customers with super fresh produce. Everyone’s a winner!”

Hayley, a cat-loving buyer in Northamptonshire who wanted to be an astronaut when she was younger