“Fresh goods (like fruit and veg) are a major part of our business, but just-in-time orders can be really tricky and we’ve had huge challenges with waste and making sure deliveries are truly fresh.

So it’s been amazing to have Qnetex automate virtually the whole process, giving us total confidence that the produce will be delivered overnight ready to go out to the customer the next day. Now I don’t need to worry about how much fresh product we should be buying – Qnetex just collates the orders we’ve had from our customers and emails our supplier throughout the day to tell them how much of each product we’ll need. If the quantity goes up or down in the course of the day it doesn’t matter, because Qnetex always tells the supplier of any changes in demand.

Then at the end of the day all we have to do is send the final order to our supplier and they do the rest. And the goods come in already packed for the customer and Qnetex just adds them to the customer’s invoice as ready-picked.

Now we’re pretty much at zero waste, plus we’ve got really happy customers with super fresh produce. Everyone’s a winner!”

Hayley, a cat-loving buyer in Northamptonshire who wanted to be an astronaut when she was younger

“A big problem for us used to be wasting money on constantly buying new cages.

Because our drivers were handling all the POD data on paper, and then other staff were scanning and rekeying all the info when the drivers came back to the depot, it seemed impossible to keep track of how many goods cages had been left with each customer. Or even if it got recorded right, somehow that info didn’t make it into the system when we were sorting out future deliveries to that address, so the driver wasn’t told to pick up any cages. So in theory the cages were meant to be picked up and reused, but in reality hundreds each year were just getting lost.

Now Qnetex has completely solved that problem. All our POD data gets logged digitally on the spot and viewed immediately by our team back at the depot, and drivers can easily record if anything is different from the original manifest – like if any goods (and their cages) have been refused. So now we know exactly how many cages are left with a customer and can straight away add that info to the schedule so they can be collected on the next drop.

It’s such a simple thing, but it’s saved us so much money and time. And since getting Qnetex we’ve not lost a single cage!”

Sally, a coffee-addicted warehouse manager in Warwickshire who has three dogs and wants to get a fourth